cbb44 Privacy Policy

Section 01

Introduction & Scope

cbb44 ("we", "our", or "platform") is a trusted online gaming and casino service provider in Bangladesh. By visiting our website cbb44.cam and using our services, you are considered to have accepted the terms of this privacy policy.

The purpose of this privacy policy is to fully inform our users — that is, you — about what kind of information we collect about you, why we collect it, how we use it, and how securely we store it. We believe that protecting user privacy is a fundamental responsibility.

This policy applies to cbb44's website, mobile interface, related services, and applications. If you do not agree with this policy, please refrain from using our services and notify us through the contact details provided.

Section 02

Types of Information Collected

2.1 Personal Identification Information

During account registration and verification, we may collect the following information:

• Full name and date of birth (for age verification purposes)
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• Residential address and country

2.2 Financial Information

To process deposit and withdrawal transactions, we collect:

• bKash, Nagad, or Rocket account numbers (for transaction identification)
• Required bank account details
• Deposit and withdrawal history and amounts

Important: We do not collect full card numbers or banking passwords.

2.3 Technical Information

Information automatically collected while using our platform:

• IP address and device type
• Browser information and operating system
• Login time, session duration, and gaming activity
• Cookies and similar tracking data (see Section 7)

2.4 Communication Information

Information generated when you contact our support team — such as live chat messages, email content, and support requests — may be stored for the purpose of improving service quality.

Section 05

Information Storage & Protection

cbb44 gives the highest priority to the security of your personal information. We apply industry-standard security measures that protect your information from unauthorised access, alteration, disclosure, or destruction.

5.1 Technical Security Measures

• SSL Encryption: All our data transmissions are encrypted using SSL/TLS protocols.
• Database Encryption: Stored sensitive information is kept in an encrypted state.
• Firewall & Intrusion Detection: Provides protection against unauthorised access.
• Two-Factor Authentication (2FA): An additional layer of security for account logins.

5.2 Data Retention Period

We retain your information for as long as your account is active and for the period required to meet applicable legal and regulatory obligations thereafter. Financial transaction records are generally stored for 5–7 years.

5.3 Internal Access Controls

Our staff can access only a limited amount of information required for their work duties. All staff operate under strict confidentiality agreements.

Section 06

Sharing Information with Third Parties

cbb44 does not sell your personal information to any third party for commercial purposes. However, sharing information may be necessary in certain circumstances:

• Payment processing partners: Information required to complete financial transactions through bKash, Nagad, Rocket, and bank transfer services is shared with the relevant providers.
• Identity verification agencies: As part of the KYC process, necessary information may be shared with approved identity verification services.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive the minimum information necessary to operate their games.
• Legal obligations: If a court order or a lawful request from a legal authority is received, we are required by law to provide the relevant information.
• Business changes: In the event of a merger or acquisition, relevant information may be transferred after notifying users.

All third-party partners are contractually required to comply with our privacy standards and to use the information received only for the specified purpose.

Section 09

Protection of Minors

cbb44 strictly provides services only to those aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is mandatory during the registration process. If we learn that a minor has created an account using false information, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

Section 10

Policy Changes

We may update this privacy policy from time to time — for example, due to legal changes, changes in business practices, or the need for security improvements. For any significant changes, we will take the following steps:

• The "Last Updated" date on this page will be changed.
• For significant changes, a notice will be sent to your registered email address.
• Continuing to use the platform after the updated policy is published will be considered as your agreement to the new terms.

We recommend that you review this page regularly so that you remain informed about the latest privacy policy.

Section 11

Contact Us

If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. Our privacy and data protection team is ready to answer all your inquiries.

We typically respond to emails within 24 business hours. For immediate assistance, use our live chat.