Responsible Gaming at cbb44 — Enjoy the fun, stay safe
Gaming should be a source of entertainment, not anxiety. cbb44 is committed to giving you all the tools and support you need to play in a healthy and controlled way.
Why do we believe in responsible gaming?
cbb44 believes that gaming should always be an enjoyable and controlled experience. The safety of every player on our platform is our highest priority. We work continuously to build a safe, transparent, and fair gaming environment for players in Bangladesh.
Online gaming can be a great source of entertainment — but if it starts to harm other areas of life such as family, work, or financial stability, it is important to seek help. Following responsible gaming principles matters not only for yourself but also for the people you care about.
- Only individuals aged 21 or above may open an account and play at cbb44.
- We follow a strict verification process to prevent minors from accessing gaming.
- Our 24/7 Bengali-language support team is here for you whenever you need help.
- Use deposit limits and self-exclusion tools to set your own gaming boundaries.
- We provide you with the right information and resources to recognise the signs of problematic gaming.
Our Protection Tools
Deposit Limit
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. To increase a limit, at least 7 days' notice is required — this helps prevent impulsive overspending.
Time-Out Feature
If you feel you need a short break, use the time-out feature. You can temporarily close your account for anywhere from 24 hours up to 6 weeks. During this period, no promotional communications will be sent to you either.
Self-Exclusion
For a longer break, choose self-exclusion — there is an option to close your account for 6 months or permanently. Once activated, the exclusion cannot be lifted before the period ends. Write to [email protected] for assistance.
Bet and Loss Limits
Beyond deposits, you can also set a limit on the maximum amount you are willing to lose within a given period. Once this limit is reached, gaming will automatically stop for that period.
24/7 Support
If you have any concerns about gaming, reach out to our Bengali-language live chat support at any time. Our trained team will guide you in the right direction and help you set limits if needed.
Minor Protection
Age verification is mandatory when registering an account at cbb44. Use parental control software on your device and always keep your login details secure so that children or minors cannot gain access.
Warning Signs of Problematic Gaming
Being honest about your own gaming habits is important. If any of the signs below apply to your life, it is time to seek help.
Be alert if you notice these signs
- Spending beyond your budget and playing with borrowed money
- Playing repeatedly to try to win back lost money
- Hiding your gaming from family or friends
- Trying to stop gaming but failing to do so
- Neglecting work or studies because of gaming
- Feeling restless or irritable when unable to game
- Gaming to escape stress, sadness, or loneliness
- Diverting money from essential household expenses to gaming
The Golden Rules of Healthy Gaming
-
01
Play for entertainment only
Do not think of gaming as a source of income. It is a form of entertainment — like watching a film or eating out at a restaurant.
-
02
Set your budget in advance
Before each session, decide how much you are willing to spend and stick to that limit. The deposit limit feature can help with this.
-
03
Take regular breaks
Do not play for long stretches without stopping. Taking regular breaks keeps your mind fresh and prevents impulsive decision-making.
-
04
Do not chase your losses
The mindset of betting more to "recover" after a loss is the most dangerous one. Once you reach your limit, end the session.
-
05
Prioritise family and social life
Family, friends, and a healthy lifestyle are always more important than gaming. Maintain balance.
Detailed Information on Setting Limits
| Tool | How it works | When it takes effect | To make changes |
|---|---|---|---|
| Deposit Limit | Set a daily / weekly / monthly maximum deposit amount | Instant | Immediate for reducing the limit; 7-day wait to increase it |
| Loss Limit | Control the maximum amount you can lose within a set period | Instant | Immediate for reducing the limit; 7-day wait to increase it |
| Time-Out | Temporarily close the account for a specified period | Instant | Reactivates automatically when the period ends |
| Self-Exclusion | Close the account for 6 months or permanently | Instant | Cannot be lifted before the period ends; contact support |
| Reality Check | Reminds you how long you have been playing at set intervals | After enabling it from Settings | Can be changed at any time |
Contact our live chat or email [email protected] to use these tools or for any assistance.
Simple Steps to Get Help
Acknowledging the problem is the first step toward a solution. cbb44 will always be by your side — without judgment, without hesitation.
Remember: Asking for help is not a sign of weakness — it is proof of courage. The sooner you take action, the sooner you can return to normal life.
-
1
Assess yourself
Review the warning signs listed above. Be honest with yourself — is your gaming habit still within the bounds of entertainment?
-
2
Set your limits
Go to Account Settings and activate a deposit limit or time-out. It will take effect immediately and give you back control.
-
3
Contact us
Reach out via 24/7 live chat or at [email protected]. Our team will assist you with complete confidentiality.
-
4
Choose self-exclusion if needed
If you feel you need a long break, activate self-exclusion. It is your decision and we respect it.
-
5
Seek professional help
Gaming addiction is a mental health issue. Talk to your family and, if needed, reach out to a professional counsellor.
Frequently Asked Questions
Enjoy safely —
with cbb44
Enjoy our games by following responsible gaming principles. Read the FAQ or contact us directly for help.
Need help? [email protected] — 24/7 live chat